Returns & Exchanges

At MAA ALTHAHAB, we are committed to your satisfaction with our luxury fragrances and beauty products. If you are not completely satisfied with your purchase, we offer a straightforward return and exchange process within 14 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email or our online portal with your order number and the reason for your return.

• 2.
  Prepare the Package

  Ensure the product is unused, in its original packaging, and securely packed to prevent any damage during transit.

• 3.
  Ship the Item

  Drop off your package at an authorized courier location or schedule a pickup using the pre-paid shipping label provided by our team.

• 4.
  Receive Refund or Exchange

  Once our quality control team inspects the returned item, we will process your refund to the original payment method or ship your replacement within 5-7 business days.